Frequently Asked Questions
Common Questions About Our Process
Answers to the questions we hear most from consumers and attorneys.
No. Your initial case review is completely free, with no obligation to move forward.
Most submissions are reviewed by our intake team within a few business days. If your case is referred to an attorney, timing can vary based on the complexity of your situation.
Collection letters, emails, text messages, voicemail recordings, call logs, credit reports, debt validation requests, dispute letters, and any court documents related to the debt.
If your case is referred and an attorney accepts your matter, that attorney will contact you directly regarding representation and next steps.
Depending on the facts, your case may involve the Fair Debt Collection Practices Act (FDCPA), Fair Credit Reporting Act (FCRA), Telephone Consumer Protection Act (TCPA), or applicable state consumer protection laws.
No. Submitting information to Hill & Levy Financial Services does not create an attorney-client relationship. That relationship is only formed directly between you and a participating attorney, if one agrees to represent you.
If you're already represented by an attorney for this matter, please consult with them before submitting a case review with us.
Still Have Questions?
We're Happy to Help
Reach out to our team directly, or go ahead and start your free case review.